You’ve been the victim of an impersonation credit card scam, and so have we.
We have recently received a number of phone calls from random people and businesses claiming charges made to their credit cards from “Arelli Cleaning”. If you see a charge on your statement that shows “Arelli Cleaning”, please contact your financial institution claiming fraudulent activity.
For your reference, Arelli does not have any credit card payment system for its clients.
We have reported this situation to law enforcement authorities as this is a crime under Canadian Law.
We strongly recommend you do the same and report this incident to your local police department or follow this link to the York Regional Police online filing centre.
Having said this, we understand the inconvenience you are going through.
We have nothing to do with this situation other than being the number one cleaning company for many cities across the GTA on Google and Bing. If you manage a commercial office space, we want to turn this into an opportunity to tell you more about who we are and what values we stand for.
Please call (905) 553-6545 and choose option 1 and let’s make this mishap the beginning of a new relationship.
The important takeaways:
- You are not alone. As of February 17, 2017, we have received over 29 calls claiming the same.
- Your credit card information has almost certainly been compromised. Please take the necessary steps to prevent further identity theft.
- Do not disclose any personal information to anybody who calls you and claims to be from Arelli. We do not make any calls to collect personal or business information.
- Fill out the form if you want to be updated on the status of the investigation. We will be providing updates as events develop.