Arelli crew members follow industry standard guidelines for performing cleaning services and special instructions when provided by our clients. Below are the enhancements Arelli crew members will take into consideration when performing their services. The account manager is responsible to coordinate any extended service with the client and crewmembers.
If the area hasn’t been occupied for more than seven days, normal routine cleaning would apply as the SARS-CoV-2 virus has not been shown to survive on surfaces beyond this time. Beyond this, frequently touched “Hard and Non-Porous Surfaces” like Metal, Glass, Wood, or Plastic” surfaces would need routine cleaning and disinfection.
These surfaces will include:
Soft or porous objects should be should be cleaned with soap and water or cleaners appropriate for use on those surfaces or if possible, laundered according to manufacturer’s requirements. They can also be directly disinfected using an EPA or Health Canada approved disinfectant. (See here)
Arelli has partnered with ECOLAB to ensure all crew members are using a Health Canada approved cleaner and disinfectant. As of the date of this policy, the Neutral Disinfectant Cleaner 14543 (DIN 02342820) is the benchmark for performance. This chemical allows cleaning, disinfecting, and deodorizing of surfaces in one step. For emergency response situations, Arelli utilizes ECOLAB Peroxide Multi Surface Cleaner and Disinfectant(DIN 02412314)
When an exposure to SARS-CoV-2 has been confirmed, Arelli will offer Ultra Low Volume (ULV) fogging to the customer as an extra service. The fogging process will include the application of a Health Canada registered Organic Disinfectant utilizing equipment dispersing droplet sizes between 10 – 30Microns. This increases the effectiveness and efficiency of the disinfection process extending disinfection beyond frequently touched points.
Arelli follows Public Health Ontario guidelines (See Here) and local bylaws and publications to ensure compliance.
Each client requesting cleaning service during operational hours must provide Arelli with the rules, policies and procedures for Arelli to comply with.
In absence of such information sharing and if cleaning services are provided outside of operating hours, Arelli’s crew member policy is as follows:
Crew members are to inform Arelli prior if they or anybody within immediate contact have:
Arelli undertakes the responsibility to inform clients if any crew members have claimed any item quoted in3.1, introduce replacement crews to ensure service continuity, and work with the client to implement appropriate countermeasures if and when required.
Arelli expects all clients to inform us immediately if any person or immediate contact present at their premises have been exposed to any item as quoted in 3.1. Arelli will work with the client to implement appropriate countermeasures if and when required.
Once a Facility Pre-Clean has removed all dust and debris, we meticulously sanitize and disinfect high-touch items and surfaces. This process is always done under the supervision of our senior staff to ensure effectiveness.
Add “Fogging” to “Detailed Disinfection” and achieve an extra level of disinfection. This is the most comprehensive disinfection package available. It is also our most popular one and the one we recommend in most cases.
Fogging for when you need a quick turnaround following a suspected exposure at your facility. Fogging is also useful in facilities such as warehouses, where manual surface disinfection and cleaning of shelf contents is not feasible.
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