Disinfection Services

In these confusing times, disinfection services do not need to be confusing. We can help. When it comes to disinfection, our services include:
Facility Pre Cleaning icon
Facility Pre-Clean

There’s always a risk of cross contamination when foreign contaminants are not removed prior to the disinfection process. When it’s not an emergency, we recommend having your facility cleaned prior to the disinfection process.

Detailed disinfection icon
Detailed Disinfection

Once a Facility Pre-Clean has removed all dust and debris, we meticulously sanitize and disinfect high-touch items and surfaces. This process is always done under the supervision of our senior staff to ensure effectiveness.

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Deep Disinfection

Add “Fogging” to “Detailed Disinfection” and achieve an extra level of disinfection. This is the most comprehensive disinfection package available. It is also our most popular one and the one we recommend in most cases.

Emergency fogging icon
Emergency Fogging

Fogging for when you need a quick turnaround following a suspected exposure at your facility. Fogging is also useful in facilities such as warehouses, where manual surface disinfection and cleaning of shelf contents is not feasible.

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Stop-and-Go Service
Fully Custom Packages
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Here’s what you need to know about our disinfection services

There’s always a risk of cross contamination when foreign contaminants are not removed prior to the disinfection process. When it’s not an emergency, we recommend having your facility cleaned prior to the disinfection process. You can have your current cleaning crews perform this or Arelli can provide this service for you.

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white office image

This service follows Health Canada and CDC guidelines for disinfection. It includes the wiping of all frequently touched surfaces with a Health Canada and CDC approved Cleaner/Disinfectant that requires 10-minute contact time to eliminate harmful pathogens. (Frequently Touched Areas include but are not limited to all light switches, Door knobs & Handles, Faucets, Toilet handles and seats. Bathroom/kitchen countertops, keyboards, mouse, calculators, phones, staplers, fridge handles, microwave handles & buttons, stairway railings, elevator buttons, debit machines, forklift, pump truck, etc.)

Deep Disinfectiion image

This service also follows Health Canada and CDC guidelines for disinfection. It includes everything in Detailed Disinfection PLUS:

  1. Utilizing an electrostatic fogger, disinfectant is also applied to frequently touched areas where wiping is not safely possible, such as gaps in light switches, keyboards, phones, etc.
  2. Using a ULV fogger disinfectant is applied on all floors, baseboards, air duct vents and returns within reach.
Fogging image

This service follows disinfection guidelines provided by the chemical manufacturer. Utilizing an enhanced Health Canada and CDC approved disinfectant, harmful pathogens are eliminated in less than 30 seconds of contact time. Consider utilizing this service when you need immediate action and return to normal business operations as soon as possible. With this service:

  1. A facility pre-clean is NOT required and wiping of frequently touched services is NOT part of this service.
  2. Enhanced disinfectant chemical is applied on frequently touched surfaces, floors, baseboards and in air ducts and vents within reach
Emergency fogging image
Pre-Clean
Availability
Schedule Permitting
Professional Cleaning Required Prior to Service
-
Access to Facility After Service
-
Ventilation When Possible
Yes
Frequently Touched Areas - Wipe
-
Frequently Touched Areas -
Electrostatic Disinfection Fogging
-
Baseboards, Floors, Air Ducts -
UVL Disinfectant Fogging
-
Detailed Disinfection
Availability
Schedule Permitting
Professional Cleaning Required Prior to Service
Yes
Access to Facility After Service
2 hours
Ventilation When Possible
Yes
Frequently Touched Areas - Wipe
Yes
Frequently Touched Areas -
Electrostatic Disinfection Fogging
No
Baseboards, Floors, Air Ducts -
UVL Disinfectant Fogging
No
Deep Disinfection
Availability
Priority Scheduling
Professional Cleaning Required Prior to Service
Yes
Access to Facility After Service
6 hours
Ventilation When Possible
Yes
Frequently Touched Areas - Wipe
Yes
Frequently Touched Areas -
Electrostatic Disinfection Fogging
Yes
Baseboards, Floors, Air Ducts -
UVL Disinfectant Fogging
Yes
Emergency Fogging Disinfection
Availability
As Soon As Possible
Professional Cleaning Required Prior to Service
No
Access to Facility After Service
30 minutes
Ventilation When Possible
Yes
Frequently Touched Areas - Wipe
No
Frequently Touched Areas -
Electrostatic Disinfection Fogging
Yes
Baseboards, Floors, Air Ducts -
UVL Disinfectant Fogging
No

Arelli strictly follows the recommendations set out by Health Canada and the CDC, as well as all chemical manufacturer guidelines for disinfection. All chemicals that are used are approved by either Health Canada, CDC, or both. Any certification issued pertains to compliance with established processes. Please note that, as of June 2021 and as per the CDC, only copper surfaces are known to have lasting anti-viral effects.

Arelli small icon
Facility Pre-Clean

There’s always a risk of cross contamination when foreign contaminants are not removed prior to the disinfection process. When it’s not an emergency, we recommend having your facility cleaned prior to the disinfection process. You can have your current cleaning crews perform this or Arelli can provide this service for you.

Dark blue right arrow
white office image
Arelli small icon
Detailed Disinfection

This service follows Health Canada and CDC guidelines for disinfection. It includes the wiping of all frequently touched surfaces with a Health Canada and CDC approved Cleaner/Disinfectant that requires 10-minute contact time to eliminate harmful pathogens. (Frequently Touched Areas include but are not limited to all light switches, Door knobs & Handles, Faucets, Toilet handles and seats. Bathroom/kitchen countertops, keyboards, mouse, calculators, phones, staplers, fridge handles, microwave handles & buttons, stairway railings, elevator buttons, debit machines, forklift, pump truck, etc.)

Deep Disinfectiion image
Arelli small icon
Deep Disinfection

This service also follows Health Canada and CDC guidelines for disinfection. It includes everything in Detailed Disinfection PLUS:

  1. Utilizing an electrostatic fogger, disinfectant is also applied to frequently touched areas where wiping is not safely possible, such as gaps in light switches, keyboards, phones, etc.
  2. Using a ULV fogger disinfectant is applied on all floors, baseboards, air duct vents and returns within reach.
Fogging image
Arelli small icon
Emergency Fogging

This service follows disinfection guidelines provided by the chemical manufacturer. Utilizing an enhanced Health Canada and CDC approved disinfectant, harmful pathogens are eliminated in less than 30 seconds of contact time. Consider utilizing this service when you need immediate action and return to normal business operations as soon as possible. With this service:

  1. A facility pre-clean is NOT required and wiping of frequently touched services is NOT part of this service.
  2. Enhanced disinfectant chemical is applied on frequently touched surfaces, floors, baseboards and in air ducts and vents within reach
Emergency fogging image
Arelli small icon
Disinfection Services Overview
Pre-Clean
Availability
Schedule Permitting
Professional Cleaning Required Prior to Service
-
Access to Facility After Service
-
Ventilation When Possible
Yes
Frequently Touched Areas - Wipe
-
Frequently Touched Areas -
Electrostatic Disinfection Fogging
-
Baseboards, Floors, Air Ducts -
UVL Disinfectant Fogging
-
Detailed Disinfection
Availability
Schedule Permitting
Professional Cleaning Required Prior to Service
Yes
Access to Facility After Service
2 hours
Ventilation When Possible
Yes
Frequently Touched Areas - Wipe
Yes
Frequently Touched Areas -
Electrostatic Disinfection Fogging
No
Baseboards, Floors, Air Ducts -
UVL Disinfectant Fogging
No
Deep Disinfection
Availability
Priority Scheduling
Professional Cleaning Required Prior to Service
Yes
Access to Facility After Service
6 hours
Ventilation When Possible
Yes
Frequently Touched Areas - Wipe
Yes
Frequently Touched Areas -
Electrostatic Disinfection Fogging
Yes
Baseboards, Floors, Air Ducts -
UVL Disinfectant Fogging
Yes
Emergency Fogging Disinfection
Availability
As Soon As Possible
Professional Cleaning Required Prior to Service
No
Access to Facility After Service
30 minutes
Ventilation When Possible
Yes
Frequently Touched Areas - Wipe
No
Frequently Touched Areas -
Electrostatic Disinfection Fogging
Yes
Baseboards, Floors, Air Ducts -
UVL Disinfectant Fogging
No

Arelli strictly follows the recommendations set out by Health Canada and the CDC, as well as all chemical manufacturer guidelines for disinfection. All chemicals that are used are approved by either Health Canada, CDC, or both. Any certification issued pertains to compliance with established processes. Please note that, as of June 2021 and as per the CDC, only copper surfaces are known to have lasting anti-viral effects.

Fogging in the roomFogging in the room

What you need to know about disinfection services

“Deep disinfection” is a term that has gradually gained a new foothold in our society’s vocabulary as business owners and property managers have struggled to keep up with the “new normal” of the COVID-19 Pandemic.

While the term deep disinfection definitely sounds reassuring, here at Arelli Cleaning we believe that it runs the dangerous risk of giving people a false sense of security. It does this by potentially suggesting that a space has been so “deeply disinfected” that it can no longer contain pathogens. The problem is that this is not true, meaning some may be led to decisions that may sound good in theory, yet can put many people at risk and create unnecessary cost for business owners.

We believe that people should be able to make informed decisions – especially when it involves the health and safety of people.

Facility disinfection during COVID-19

That’s why we tell all of our customers and the various news outlets we have consulted for the same thing: it is essential to understand that disinfection, as useful and necessary as it is, is just a piece of the puzzle when it comes to keeping people healthy and your facility free from pathogens such as SARS-CoV-2, the virus responsible for COVID-19. Disinfection can only help your space return to its original pre-contamination state. Beyond that, as people begin to use the facility again, it’s still up to everybody in the building to do what they can to continue to maintain a safe and healthy environment.

Property managers and administrators must establish and facilitate social distancing policies, provide hand sanitizers, promote personal hygiene, and follow public health guidelines in order to minimize the risk of infections.

In the sections below, you will find a detailed overview of the three kinds of disinfection services we offer: Deep Disinfection, Detailed Disinfection, and Fogging. We also offer a Facility Pre-Clean. We hope that these help you make sense of the disinfection options that are at your disposal. As part of our commitment to our customers and the public in general, you will also find some references to publications and related articles that you may find interesting and helpful as well. If you have any questions about disinfecting your facility that the FAQ at the bottom of this page does not address, please do not hesitate to contact our 24/7 customer support team via phone or email.

Emergency fogging classroomFogging classroom big image

Contact us for any help you need with disinfecting your facility

We believe in doing the right thing, especially when peoples’ health and lives are one the line. That’s why we try to raise awareness about the truth of disinfection services and answer any questions the public may have about what it takes to keep a facility pathogen-free. If the FAQ at the bottom of this page doesn’t have what you need, please don’t hesitate to reach out to our 24/7 support team.

How We Disinfect

 An overview of the disinfection process

Pre Clean Icon

Pre-Clean

A thorough cleaning is always step one when it comes to ensuring that disinfecting agents are not prevented from properly interacting with surfaces by dust and debris.

Disinfection Icon

Disinfection

Once all surfaces have been cleaned, a manual disinfection of all high-contact or hidden surfaces (such as the face-down receiver of a traditional phone) follows.

Fogging icon

Fogging

With all regular surfaces cleaned and disinfected, fogging can take place. Fogging disinfects the air and thoroughly covers all surfaces with disinfectant.

Clock icon

Safety Period

A brief waiting period must be observed in order to give the disinfectant time to work on all surfaces and fully disinfect them. The space is only disinfected and safe once this period is over!

Why Arelli? It starts with Cleaners Who Care ®

1. Proven Track Record with Award Winning Service

There are a lot of awards out there and we got a lot of them, but it took us 10 years before we got our first consumer choice award. We intend to keep it.

2. Hiring and Retaining Only the Best

Great service starts with great people, and it’s a lot easier when you’re a not a franchise. You pay your team members what they deserve and establish life long relationships. It’s all about respect and trust.

(We are not associated with Jan-Pro, Jani-King, Coverall, Stratusclean, Service Master, Vanguard or any other cleaning franchise)

3. Customer Service Delivered Your Way

Field Specialists on-site, live Canadian agents on the phone, Email, our very own smartphone app, or an AI chatbot that talks. Your pick.

4. Flexible with No Strings Attached

Add, remove, change, or stop any time and as many times you want. Flexible service with no locked in contracts. It’s on us to serve and retain. Not a contract to keep you bound.


5. One Stop Shop Saves Time for All

Washroom Supplies, Floor Care, Disinfection and other Speciality Services available on demand.

Commercial Cleaning and Janitorial Services

Our commitment to providing an unparalleled level of service has enabled us to become an industry leader in the janitorial and commercial cleaning fields.

With over 20 years of experience, our team bring a unique combination of knowledge and creativity to
every job, allowing us to customize our services to meet your exact needs. We provide complete
janitorial services such as vacuuming, dusting, mopping floors, restroom cleaning, window washing,
and office sanitizing. We also use only approved supplies and products that are safe for both people
and the environment.

Communicating with us is easy. Working with us is easier. Why? Because we put ourselves in your
shoes in every single interaction, and at every single cross road.

We’ve won a Consumer Choice Award ® for Commercial Cleaning. What does this mean for you?

It means our team members – whether in the office, on the job site, or on the road – have been exceptional in performing commercial cleaning and janitorial services.

We like to think that our commitment to continuous improvement in the world of commercial and office cleaning had a critical role in being recognized as the winner of the Consumer Choice Award in York Region in 2023.

We take pride in listening, being flexible, agile, and have a “never give up” attitude in trying to get better every single day.

Our teams of expert office cleaners are committed to providing businesses with reliable and quality office cleaning services that meet the highest standards of cleanliness and safety.

We ensure that all areas of your commercial or office space are completely cleaned, disinfected and sanitized by offering customized janitorial services for every facility.

Our customer service and engagement with any team member is founded on the Golden Rule. We’re pretty picky in making sure clean office spaces are the norm, and this works wonders four our clients, crews, and support members alike.

Cleaners Who Care ® with State-of-the-Art Technology? You Bet.

Arelli Mobile Application

How do you engage your cleaning company today? Phone call, email, or a paper quality log book?

Well, with Arelli you get to pick award winning office cleaning customer service delivered your way.

Talk to Canada based specialists on the phone, send an email, or point, shoot, and submit photos or videos, using our home built smartphone app.

We used to have paper based log books to ensure quality service – but that too is has gone digital!

Review your crews, ask for replacement crews or a site visit too by phone, email, or by using our smartphone app,


It’s easy, secure, and effective.

Customer Support & Quality Assurance

By Phone, On Site, Mobile App, AI chat, or Email – Your Choice

Great customer service starts with strong communication and we know everybody has their own preference. This is why we developed multiple avenues for you to communicate with us.

  • Like to talk to somebody on the phone? Call us. We’re right here in Canada.
  • Are you more comfortable with your smartphone? Use our smartphone app. You can submit media, review your crews, ask for onsite assistance, or check for report any problems you see. 21st century Quality Assurance in commercial cleaning.
  • Prefer Email? Of course we got you covered. We all know that.
  • Need a quick update on any concerns? Talk to Astro - our AI Chatbot. It can give you an update on what’s going on.
  • None of the above? We’ll send somebody onsite.
  • Bored at work? Try asking Astro anything for fun. There’s actually a button for it!

Our Teams Are Insured and Bonded

Arelli Commercial Cleaning is dedicated to providing the highest quality and safest services available. We are fully insured and bonded, protecting both our customers and the team members who work with us.

No office cleaning should be done without proper insurance protection for damages or dishonesty in the workplace.

No Contracts and No Hidden Charges

Our performance is what gives us the privilege to continue to be your trusted office cleaning service provider, not locked in contracts.

That’s why we have no-term contracts and no hidden charges. 

You will never deal with unexpected or additional fees.

With our commitment to customer satisfaction, we provide an exceptional janitorial experience that is unmatched in the industry.

You Can Calculate the Office Cleaning Cost Online


Talk to Astro to get an online office cleaning quote right now, right here.

Unless you have a very large or complex facility, Astro can give you an approximate pricing for commercial cleaning services by the time you finish answering a couple questions to find out about thing like the approximate size, number of employees, and frequency of cleanings.

Commercial Cleaning Services for the GTA and Neighbouring Cities

Why all over the place? Because we’ve been doing it for so long and come to learn that great cleaning crews are almost everywhere. So why not?

With dedicated crews, replacement crews, and back up teams ready to go at any moment, rest assured that your office cleaning needs would be available, reliable, and consistent with what you would expect from the best in the business office cleaners. 

Moving? Not to worry. We will move with you to make sure you get uninterrupted service.

Are you Ready for Award Winning Office Cleaning Service? 

Whether it’s the Consumer Choice Award ®, Three Best Rated ®, Trust Pilot ®, Top Choice Awards®, or on the Yellow Pages®, or good old Google that everybody knows – we have a reputation to stand up to. 

It hasn’t come easy and we’re not here to let it slip.

With our focus on quality, efficiency, and safety, we ensure that offices remain clean and healthy for employees and customers alike. Our experienced staff can provide complete janitorial services, office cleaning, and a host of specialty services like strip and wax, carpet cleaning, disinfection service, washroom supplies and much more for any type of commercial facility or office space.

We strive to exceed customer expectations with every job, providing professional results that are second-to-none. No matter what your needs may be, Arelli Commercial Cleaning is here to make sure your office is spotless and inviting.

We look forward to serving all your cleaning needs throughout the GTA and neighbouring cities.

Get a free, no obligation sample cleaning for your facility today

A few clicks is all it takes to experience the Arelli Cleaning difference yourself. We are determined to become an industry benchmark and nothing can stop us on our journey.

wHY Arelli

Our #1 goal is ensuring your satisfaction

Term Contracts
No Term Contracts or Cancellation Fees

Our goal is to serve you at a level that you actually want to keep, not one you're forced to keep. We don't believe in penalizing you through cancellation fees either.

24/7 Customer Support
24/7 Customer Support

A lot of our work happens after business hours. That's why we make sure to be available whenever you need us.

Stop and Go Service
Stop-and-Go Service

Effortlessly suspend, pause, reduce, or increase your service as your needs change, especially in an ever-changing workplace.

Custom Packages
Fully Custom Packages

We work with you to create a custom solution that effectively meets the unique cleaning needs of your facility.

TESTIMONIALS

Our clients love us for a reason

FAQ

Frequently Asked Questions

Is Deep Disinfection right for my business or should I just stick to Detailed Disinfection?

In our opinion, there are some specific situations when the addition of the Fogging component offered by our Deep Disinfection is called for. Think about painting: you would use a brush in some areas and spray in others.

For example, if you are in a situation where there has been confirmed or suspected infections in your workplace, or if you are unsure whether the building has been exposed — then it would be a good idea to go for a Deep Disinfection that includes fogging.

Additionally, we recommend you speak to your cleaning company, review their processes to ensure they follow a complete disinfection process periodically and according to your needs.

How does Arelli use Fogging in Deep Disinfection?

Fogging is done with electro-static sprayers and ULV foggers depending on the surface and service level you choose.

How safe are the chemicals used for the procedure?

Any chemical we use would have a Drug Identification Number (DIN) with Health Canada with approved administration routes for a variety of spaces including Domestic buildings, Food Premises, Hospitals and Health Care Facilities, Institutional and Industrial buildings. 

Can disinfection help protect our facilities against COVID-19?

We diligently follow Health Canada, The Center for Disease Control (CDC) and have partnered with ECOLAB, a leading manufacturer of state of the art chemicals to battle COVID-19 and its variants.  Knowing that there are no chemicals with residual impact on COVID (See Here) , the effectiveness of any such service is limited to the immediate time after it is performed and until it is contaminated again.

Is this service safe for pets and plants?

Any disinfectant we use will be non-toxic and safe to use around plants and animals when used in the right concentrations and applied properly.

Is this service safe for office electronics, metal and wood Surfaces, upholstery or other common surfaces in various buildings?

Any disinfectant we use is non-harmful to surfaces and office electronics commonly found in commercial, medical and industrial buildings when used in right concentrations and applied properly. 

Where are these types of services being used today?

Office buildings and Medical Clinics, Daycares and Schools, Athletic Facilities and Gyms, Restaurants and Grocery Markets, Trains, Planes and Buses, Hotels, Conference Centres, and all other commercial buildings. 

How long does it take to perform this service and how quickly can I use the facility afterwards?

Facility Pre-Clean: Immediately
Detailed Disinfection: 2 Hours
Deep Disinfection: 6 Hours
Emergency Fogging Disinfection: 30 Minutes.